Rosenfeld Podcast: Managing Multiple Points of View
Rosenfeld Media publishes short and practical books on user experience, organizes the Enterprise Experience conference, and is a respected design thinker. Lou Rosenfeld invited me to join his design podcast where we talked about the seams between product and design:
Executive biases, researcher biases, unpacking what users (buyers) really want
How different functional groups in our companies see distinct slices of customer/user activity
Should Design or Product organize and structure user interview calls?
Do larger organizations need different product management teams than startups?
Teasers about Enterprise Experience 2019, which I’m helping curate
A small plug for Melissa Perri‘s new book
Listen to the podcast (21 minutes)
