Product Love Podcast with Pendo’s Eric Boduch
Pendo’s Product Craft podcast series includes conversations with a range of product leaders. Eric Boduch, Pendo founder, hosted this 45 minute conversation with me.
In this episode, we talked about:
Consumer vs. enterprise product sets, and the challenge of attributing success to individual improvements
Understanding sales organizations, and how sales folks or executives look at roadmaps (and how Engineering is usually optimistic)
Constituents for different kinds of development investments: features, tech debt reduction, customer specials…
“Apples for Selling” versus “Apples for Eating” – which features are only for buyers, rather than actual users
Importance of interviewing lots of customers before we start building software
The cost of over-focus on building features that competitors already have
How DevOps pushes product managers to be faster
Need for product leaders to “merchandize” with other executives about why product management matters and the value of thinking/planning
Product managers need to be students of human behavior
