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Assaph Mehr's avatar

Whenever I engage with companies I go through the whole "the Product isn't what engineering builds, it's the whole go-to-market around it; it's how you put it in the hands of customer and get paid". Everyone nods and agrees that this is essential and needs to be done.

Once through the doors, however, I find that the only "strategy" they have in place is "speed" and the only concern is "make engineering go faster". No amount of explanations about speed vs velocity (directional) seem to matter.

The rest of the work, the parts that matter so much for success, have to be done almost under the table, in back channels, outside hours. And we end up doing it, because we care (and get measure on) product success.

Benedikt Kantus's avatar

This connects to something I keep running into: Teams treat "we shipped it" as the finish line, when shipping is just the start of an obligation. "Product" is more than shipping: It's also business cases, marketing, buyer experience, support experience, communication, and so much more.

Thanks for pointing out that each feature has a much higher cost than just development cost!

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